At all costs, AVOID CHAPMAN BMW on CAMELBACK Service Department. I had a full warranty on my 2008 BMW that quickly evaporated once the Chapman BMW Service Department made contact with my car.
After my initial visit, the problems with our vehicle suspiciously began to multiply. It seemed that each area that was touched by the service department, later created a brand new issue that required costly repair. I understand that a BMW is an intricate vehicle with a lot of moving parts that could cause multiple issues, but this was ridiculous. The vehicle was serviced more than 10 times within a year and a half and the expectation of finding a service department we could trust was not obtained.
I recommend everyone to research and check the area for other BMW repair shops that will be satisfied to gain a loyal customer that will provide return business and recommend new business. Here is one place to begin the search for BMW service: http://www.bimmershops.com/near/phoenix-az/
GOOD LUCK!