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  • To: The Owner, Thai House I wanted to bring my concern as a customer, to your attention. I have visited Thai House, Scottsdale, Pima and 101 location along with my family for a weekend lunch and we had a very pleasant experience. Thenafter, learnt that Thai House has a branch on Shea so we stopped by for grabbing some Thai Tea on one hot afternoon. I am aware that Thai Tea is priced at $2.00 and with taxes totals to $2.16. But at this location, the cashier initially asked for $2.16 and then charged us $2.70. The difference in the two amounts is minimal, but was over charged for no reason? Had we dined, our bill could be easily manipulated with an amount of their choice? I need an explanation on what basis the $0.54 was charged extra and no receipt was given on the transaction? Thanks!
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