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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2012-07-16 00:00:00 (xsd:dateTime)
itemReviewed	North Valley Mechanical
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	12 (xsd:int)
rev:text	Bait and switch experts. I am not in the habit of leaving bad reviews, but this company was just too much.... My home warranty company sent these guys out when my AC in the attic leaked. The first tech was a joke. He literally stuck his head up in the attic, and wasted no time coming up with a 6-8 THOUSAND dollar estimate, saying "Oh, buddy, it's all messed up up there". He didn't even fully enter the attic, but somehow came to the conclusion that the installation was "completely wrong" and needed to be redone. Bear in mind the unit had worked fine for the 30 years it's been there. Unhappy with that, I called North Valley back, and they sent out the owner. He was between jobs, but "squeezed me in". He actually did enter the attic, and blew through an eval in 5 minutes. He emerged saying that I needed $2500 of work on estimate and that my coil was dirty. "You have a BIG problem." He said I needed to rerun drain lines, a new pan, etc, etc. Smelling something fishy, I called a company on my own (which I will review as well) - licensed and insured and it ended up saving me. The new company came out, spent a great deal of time diagnosing the issues, and came up with the same results as NV Mechanical. HOWEVER, they assured me that the install of the unit was fine. The drain line fix was a simple strap placement to allow a better drainage angle. All the fixes were minor and the bill? Less than $1000. Oh, and the coil was fine, even looked new and well cared for. The area where the coil is was STILL SEALED. North Valley hadn't even looked at it yet somehow told me it was dirty. Classic. I called Kirk back to discuss the above. He actually became agitated with me and said, "Well, I didn't give you a written estimate." He even tried to tell me he was doing me a favor by even coming out. ARE YOU KIDDING ME? After a lengthy conversation, I left him with this - in my business and life, I try to treat people with respect and honesty, and in the manner I'd like to be treated. They would be wise to do the same.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Joe

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