My husband and I have been coming here for years and as of late the staff seem like they are bothered by your presence. Corporate policies are taking the common sense out of everything. I bought a brand new cd and went to return it wrapped and untouched but my brand new cd was past the return date which was a week! I resold a brand new $12 cd back to them for $3 store credit! Anyways I lost $3 in gas going back and forth so all in all it was a loss for me to go there and I won't be going as often anymore. Also they don't support local music anymore, making it super hard for local bands to even play there -you have to go through their corporate process which takes months.