Shane, the manager, has been very patient and friendly. I was in a hurry, and had to get the car fixed by the end of a Saturday. Normally, business closes at 3 pm, but in order to get the job done, they kept working on it and made sure everything works right until 4 pm. I had been a very annoying customer - calling them every other hour since 9 am to keep track of progress, yet Shane has been patient and friendly all the time.