Not sure what the great reviews are about. I decided to give it a try since the car washes near my house are full service and I don't care for them. The wash was quick and there are people who rinse the car before the wash and people who dry it afterwards. I had some minor bug splatter on my front bumper and some bird poop that was not removed. There were also many streaks from the water drying on the rear bumper and side passenger door. Not a huge deal but thought was strange since people dry the car. What turned me off was the fact that you have to pay for the vacuum and there are no towels available to dry my car or clean the interior. I stopped by a $3 car wash once by chance and everything was included in the price. For $10 I expected more. I will not be returning. I better find that $3 car wash and give them my business.