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  • Terrible customer service at this location. The bartender Shannon is quite a sad woman. I've been coming here a few times a month but last night was the last straw. To begin with she has a big attitude problem towards certain people. She intentionally ignores you and your requests. She takes a long time to tend to you. She gets everybody else's drinks but me and she never comps a drink even a soda water she charges for even tho I play 10 or 20 dollars every time I go there. Last night I had ordered drinks and pizza and playing video poker. When my food arrived I began to watch a tv series on my phone. She came over and said "Do you have earplugs you can use?" I was amazed bc I couldn't hear my phone over her music. I asked if it's really loud and she replied yes I can't hear anything... She then said that "it's not a party bar and that she has had this conversation with me before and that I can't use my phone to call people in HER bar". This offended me quite a bit. I will tell everyone I know about their practices and crappy client service. This is sad because other bartenders like ... who's amazing at what she does are stuck here as well. DON'T GO HERE. GO TO VILLAGE PUB RIGHT IN FRONT OF THIS PLACE. GO TO SHAKESPEARS. GO TO REMEDYS. GO TO BORN AND RAISED.
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