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  • Can I just dive into a sea of Marc by Marc Jacobs purses already?? I mean it's hard to miss that wall of purses in the back. This is how I approach it every time I visit: I slowly walk up to it and my eyes start at the bottom shelf, slowly my head tilts up with the eyes getting bigger and bigger and the mouth getting wider and wider - all in slow motion. It goes from this face ^o^ to this face T_T because I can't afford any of it. Still, I enjoy walking in and taking note on the things I need to save up for next. The store in general is just a fun and comfortable environment to be in. It seems like all the cool kids work here, all have that swaggy style with some funky hair. And though the purses may still be out of my personal budget, I can still find some small trinkets and jewelry pieces that are affordable. The clothes I just don't even bother looking at, let's be real. And if you decide to make that big purchase, make sure you don't suffer from buyer's remorse because only exchanges and store credit here! The reason why I decided to attack this review is because of the customer service. I've been looking for this limited edition iPhone case in a specific color that can't be found anywhere, not even online. I asked one of the sales associates (Raiven) about it and she was unfamiliar with it but said she'd make some calls and if she can find it, she'd contact me. For the next several days, she kept me updated via email and was able to have another store ship it to their location for me to pick up. I honestly wasn't expecting anything more from that day I initially asked her about it. I figured it would be like, "sorry we don't have it here," and I'd be on with my search. She saved me lots of time and hassle so, thank you Raiven!
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