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| - Had the worst experience ever with ABC Glass, DO NOT WORK WITH THEM. we were working on a project opening a new preschool and needed to order acrylic dividers for counter top to divide hand washing sinks. When my husband went to pick up the order and they charged for the 3 pieces of acrylic was $229 that was a total rip off. When I asked to talk to the manager about the pricing the manager told him that the price was given over the phone and that was our problem we agreed. I wouldn't care about paying this price but that didn't even resolve my problem, to complete the job they offered me a solution that would cost me another $700!! Something so simple became outrageously expensive. Their customer service was disgusting!!! I picked up the order and left, I decided to check around for pricing of the acrylic pieces, I found another company called Diamond Glass and Mirror, very friendly and helpful they helped me to order the right parts to complete the project and they referred me to another company Canyon State Plastic which after helping me cut the pieces to the right size AT NO CHARGE. I asked them how much they charge for the same acrylic, they said they charged $18 a sheet, so only $51 and the crooks at ABC charged me $229!!
I called ABC talked to Lisa, she remembered me, I asked to speak to the owner and manager and she refused, she said they were not available.
I guess I lost money from this experience, but mostly this review is due to their POOR customer service and lack of helping us in a time crunch and charging EXCESSIVELY for something. I get they have to make their money but their is a point where it becomes a straight out crime! And then deny us the chance to speak to someone in charge.
I DO NOT RECOMMEND THEM!
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