I've had bad service and this place is far from it.
I've had three great experiences here and I will continue to come back until otherwise.
This doctors office is very large with a left and right side with plenty of office rooms. I absolutely love the disney decorations that are throughout the place. I'm a die hard disney fan and so is my daughter. As soon as she enters the Dr's office or into a room she is smiling and excited.
I've dealt with two different doctors which were both very knowledgeable and efficient. I was extremely happy with the amount of time and care they took with my daughter and examining here. Leilah has very bad asthma and past doctors just have blown her off and written a prescription. The doctors here have given me techniques, ideas of ways to improve her breathing and nebulizer steroids instead of just the inhaler. They've walked me through signs of normal breathing issues and when to take her to the ER or in immediately. I loved the attention and time they gave. I hate when doctors rush and don't really get to know my daughters situation. Thats when you feel like just another "case" or "patient".
This office is conveniently located near the hospital in a good area of town. It's right between the ex and I, so it is a good median location. It was easy to find and parking is no issue.
We've never had an billing issue or large co-pays. I've seen prices and I thought they billed our insurance appropriately for service rendered.
The front office is competent but not overly friendly. I would suggest a bit more friendliness but with them being so busy I could see how that could be over looked.
I was impressed with the sick and healthy side. I like that they keep the well children away from the sick children. Working with children myself I always have a concern about that because you never know what another child has or if they're immunized.
The wait times can be a little long. i think the longest I waited was 25 minutes. To me, I didn't think it was an issue because they took their time seeing my daughter. Which prompted me to believe that is why they have longer than usual wait times.
They make appointments Mon through sat. And for a few hours on saturday they have walk in services. I like that this doctors office is open later than others I have been to. Making appointments is painless and simple.
Come check this place out for yourself..