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| - After having been a loyal client to Yonge Street Tattoos (and after referring a few friends), I expected so much more than I wound up with. I was going back for my third piece. I left my deposit, had set a deadline, and chose Evan as my artist. I was super excited about starting my half sleeve. What ensued is nothing short of disgusting.
I waited a month past the date I wanted to get started to call. I was told "we'll get back to you this evening or tomorrow."
I waited until the day after "tomorrow". I called again, and was told they'd get back to me later in the day. No one got back to me. I e-mailed, and received zero response. I called AGAIN, and at this point, I was clearly very upset. The person I spoke to said "Let me ask Evan where your artwork is at".
At this point, I was figuring out what response would make my day... I was told "Yeah, your artwork is complete, you can come by and see it when Evan's in."
I asked "WHEN was it finished?" I was told two weeks before.
So let me get this straight, my artwork was completed, but as the client, was not informed. When I get in contact to figure out what's gone on, I was met with impatience. I expressed how ridiculous this was, and was then told all nonchalant that I could just come in and get started at my earliest convenience.
Fuck that! The shop itself is clean, and prides itself on vegan inks. The management team really needs to look into retraining staff to ensure that each client is treated with the utmost respect and urgency. Needless to say I took my business elsewhere, where the staff treats you like you're important, not like you're just someone imposing on their time at work. The one star comes from the cleanliness and inks.
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