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| - This is a combination of two reviews: the hotel/suite we stayed in, and the pool/cabana area.
OUR SUITE
When we started planning our tenth wedding anniversary trip we decided to go all out and rent a suite at TI.
We checked in at about 1:30 and lines were pretty short and check in went fairly quickly. My only complaint was that because we had booked a suite they charges us an extra $400 deposit that they had failed to tell me about before hand. I expected to pay a deposit, but $400 creates a bit of sticker shock when you are not ready for it!
Some of the specific amenities we were excited about in our suite were:
Jacuzzi tub
In-room ipod dock
In room non-minibar refrigerator
When we arrived in our room we found that:
the Jacuzzi tub did not work
The ipod dock did not work
the refrigerator did not work
I called down for services and was told they would send up a technician for the refrigerator and the Jacuzzi but that they were phasing out the ipod docks so there was nothing they could do to replace that. This kind of upset me because as the ipod dock was advertised, we decided we did not need to bring ipod speakers, therefore our ipod, with all of "our songs" was useless during our wedding anniversary weekend.
It did not take long before someone came to our room, however he was a security officer, not a technician. He said he would send the right guy. After waiting an hour and a half I called back down to the front desk and they sent someone up immediately.
The jacuzzi was fixed promptly (the GFI switch had kicked off) and he had the refrigerator replaced.
I also noticed that the coffee table and a number of large scrapes and scuffs on the paint under the glass that made it look cheap and second rate. This would have been something inexpensive and easy to fix but the hotels decision to ignore it tells me a lot about what their priorities are.
Other than that, we really enjoyed our stay. The space between the hotel entrance and the elevator bank was not excessive as in many casinos. In fact the elevator banks seemed quite central to just about everything we wanted access to. Also, there did not seem to be an excessive amount of smoke which is something we always dread about coming to Vegas.
Maid service was very good!
The buffet was good, though I felt over priced given what they served.
THE POOL/CABANA
We rented a poolside cabana in Monday. Though we reserved a cabana ahead of time, I did have to come down at 9 am that day to select the specific one we wanted, but that really didn't bother me. The cabana comes stocked with soft drinks and water, a fruit plate and four times the number of towels allowed the regular pool patrons.
Cabana service was prompt, attentive and through. Drinks and food were served through the Kahunaville Restaurant. My wife ordered two tropical drinks in plastic souvenir cups, the Vacation and a Melonrita, both of which she said were vary good. The drinks were $18 a piece which I thought was excessive but not unexpected. We also ordered the Paradise Sampler which came with jerk chicken, coconut shrimp, ribs, wings, mozzarella triangles (REALLY GOOD!) and nachos. The presentation was awesome with a "smoking" hollowed out coconut (stamped with the old Las Vegas logo) filled with dry ice and water. Thought the jerk chicken was a bit dry, all and all the food was good and we could not finish it. The platter was $25 which I consider a bit expensive for a sampler platter, but given the presentation (you get to keep the coconut) and the fact that it was served in a pool side cabana, I am not really sure that my criticism is terribly warranted.
My only real complaint was that it was in excess of 100 degrees that day and for some reason the misters on the cabanas were kept off until almost 3 pm. Even the wait staff was complaining but nobody seemed to have an answer as to why the delay.
On a non weekend day the cabana will cost you $180 which initially made my frugal side tense, however my wife pointed out that is you occupy your cabana from open to close, it only runs you about $22 an hour which I don't think is at all unreasonable.
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