Very disappointed in tonight's service. We have eaten here a handful of times using both carry-out and delivery. Tonight I placed an order through Grubhub. (The Grubhubapp is fantastic, by the way.) Delivery from Gree Tea in the past has usually been pretty speedy. Tonight...not so much. My order was placed at 6:25 PM. I received a text at 6:44 PM stating my food was on the way. I live about 1.5 miles from the restaurant so I was surprised when 7:20 PM rolled around and still hadn't received our order. (The estimated delivery time was 7:05 to 7:15.) At 7:20 I called the restaurant to inquire about our order. I was rudely told that they are busy and it would be delivered in 40 to 45 minutes. I asked if she meant an ADDITIONAL 45 minutes to which she responded "Yes." When I told her that that doesn't make sense since I received the text stating that my food was already on the way over 30 minutes ago and it's already 5 minutes past the originally stated delivery time. Then she told me they were heading out the door with my food as we speak. I confirmed that she said the food was on the way NOW. She said "Yes." So I said "Ok." Then waited another 35 minutes for the food to reach my door 1.5 miles away from the restaurant. I can understand that they can be pretty busy on a Friday night. A simple call to say "I'm sorry but we need some extra time for delivery" would have been appreciated. I could have given my kids a snack to hold them over. We had waited so long that I LITERALLY told my sister to take Mc D's orders and went back to my bedroom to get ready to run out to Mc D's to grab dinner. Then at 7:50 the doorbell rang. I was simply going to write the money off as a loss and never order from Green Tea again. I still won't order from them again as they have demonstrated that they couldn't care less about the service they provide. Oh, and my order was wrong!