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  • As far as the grocery section of this store is concerned, it is pretty nice - seems like they might be having trouble adapting to a Kroger plan-o-gram, as items are hard to find and their placement in the store doesn't always make sense. The staff is as courteous as any I've encountered since moving here. Now -about the pharmacy - totally different attitudes and staff doesn't seem aware of what they are doing. I had my prescriptions transferred from Kroger in Ohio - they were good until February 2015. Three of them Fry's refilled and noted "no refills" on the bottles; even though my doctor had approved. They did not have one of my medications and said they had to order it. That was okay with me. This was on a Tuesday and I was told the medication would be available on Friday. I went back on Friday and the pharmacy worker told me that the order had come in but hadn't been unpacked yet. At no time did he offer to go and get it for me. I asked him what the cost was going to be (since I have new insurance) and he said, "$25.00". On Saturday I went back to get it; and the woman pharmacy manager told me a price that was almost 10 times the one I was quoted the day before. I pointed at the young man who had given me that price, and she said, "How would he know?" I pointed out to her that he was looking in the same computer she was. She turned to him and he looked at me and said he had never told me that...now, come on, folks, I didn't pull that price out of thin air. To make a long story short, Walgreen's now has a new customer. Go for groceries but steer clear of the pharmacy if you can...I would have been a bit appeased if someone had apologized and said it was an error - but I was offered no explanation or apology...guess the customer doesn't matter to the pharmacy techs.
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