Went here for my anniversary, the staff was polite. they weren't too busy it was a Thursday night. We both ordered rare steak and had to send it back twice for being well-done and we settled on the third steak being medium because that's just a waste. They didn't offer to pay for our meal and we were there for so long waiting. They offered us a free dessert but they had nothing of interest to me. So disappointed because the patio and the steak was the reason I went there. I also heard from more then a handful of people that they had a similar experience. I don't mind having to pay for my dinner but if I have to wait 3hours for mediocre you should be accommodating. Will never go back.