As an apple believer I was a bit disappointed this round. It's usually hard to be disappointed in retail but I made my appointment for a screen repair. Was told a price but was made to believe it would be cheaper. Went for the screen replacement and was told I needed to buy a whole new phone. I've broken many a screen but this transaction felt awful. I was told the phone was too bent after it was looked it for 1min. Honestly lame. I don't wear skinny jeans and I'm not sure how it was too bent for repair after 3months of ownership. Whatever it is it just felt bad. Needless to say I still rock apple products without disdain.