Not so hot. Confusing as to park when you arrive, only 2 bellman and on arrival we did not see any, so we just kind of had to wait in the car. Finally one arrived, flagged us where to park the car and said luggage had to be checked in there as a room would not be ready. In all this confusion, who was in the car, who was already out, we forgot the tip. But our bellman did not as he announced loudly, " Guess I work for free today" The last one in our party ran back and tipped right away. We stood in for ONE hour to check in. They charged additional $50 to our credit cards for incidentals we "might" have. It was taken away about 5 days later. Once in our room we immediately called for luggage as we had dinner and a show scheduled. After a half hour, we called again to check and the girl told " we are busy and your luggage will arrive when it arrives. I don't have to say anymore. We will never stay here again, really poor service and a horrible attitude. They do not care about guests or repeat visits. Go someplace else.