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| - Experience in ER started out great until I was placed in the care of ER 'nurse' Kelly. At the ER, I would usually expect to be treated with some modicum of compassion and 'dignity' as the name of the parent company implies. Nurse Kelly began her brand of compassion by digging around in my arm to insert an IV catheter. I begged her no less than 6 times to stop, please try the other arm. I was in extreme pain.
Nurse Rachet responded by digging further in scolding me it was a large catheter. After she could mangle my arm no further, she tried my other arm and got it right in.
After waiting in the room for an MRI for 4 hours, I was starving. I asked for something to eat and was told I could not eat before the MRI, which I understand. Nurse Kelly then began a lecturing tirade at me in the middle of the ER that I 'needed to understand that when I come to the ER that I should expect to be there all day, including at least three hours after the test to wait for results. She further went on to suggest that I was being selfish and not considerate of other patients whose needs may be greater than mine. I was SIMPLY asking only if she might know when I may be taken in for the test. Her accusations were a needless and reactionary assault on my character. I would never want to push my way in front of a patient who has more pressing needs!
I
At that point, I told her I needed another nurse. I refuse to be treated as a child by a condescending, incompetent nurse whose calling is supposedly to be a compassionate care giver. I do not go to the ER everyday and I was afraid enough for my health already, which is clearly WHY I was there in the first place. She then continued her condescending lecture on how she has tons of other patients; blah blah blah and said she would speak to her supervisor about getting me another nurse.
Mollified again, I said I wanted to check out. Whatever was wrong with me was no longer worth tolerating this treatment I am PAYING for. I will be following up elswhere hopefully at a healthcare center that does not employ 'caregivers' of such ineptitude that treat you like trash. For the record, I have insurance and am not indigent, not that that should matter. Having entered the world at St. Joe's 40 years ago, it was particularly disheartening.
If you go to the ER there and your nurse happens to be Kelly, I would suggest getting back in you car and going ANYWHERE else!!!!
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