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  • I've taken two intro classes at Tough Lotus in the past few months. My first class was intro to bungee. The class class starts with a warm up then the class learns about the harness, it gets adjusted by staff, and some moves are introduced.They looked really fun and I couldn't wait to get started. The class moves swiftly. The instructor I had was a dancer and the music was upbeat. About 10 minutes into the class we were doing these fun drops to the floor. Wow! That first one was really fun and I did another. OOPS. My hands were not in a good position and I jammed my thumb pretty badly. I'm sharing this story to demonstrate the GREAT customer service I received from the owner, Amanda. A couple of days later, I emailed from their website and lo and behold I got a very quick reply from Amanda. I asked if the second bungee class could please be applied to another class. She was so, so accommodating and I could tell the tone in her email was sincere and sympathetic. She recommended an intro to aerial class for me which I took her up on this past weekend. Based on her very nice responses, I decided to invite a few friends along for the fun. The five of us had so much fun! Amanda (owner) led the class and she was great. I thought I couldn't do one of the moves and she was encouraging and gave kudos when I did it! I often have self-doubt when it comes to working out, especially in new ways, but this place is unique and makes trying new things fun. I can't believe I was hanging upside down and having fun. The staff helped with everything I struggled with. I am newly retired and so you can infer from that, that I'm not a youngster. Here, I feel welcome and supported. I love Tough Lotus and will be back. Retirees need fun! Sign up for classes in advance using their very user friendly app. I've been telling ALL my friends about Tough Lotus and my guess is classes will continue to fill quickly and maybe she'll need another location soon!
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