You really have to watch these guys like a hawk. I have now lost two belts to two different dresses with Del Rey. The first I didn't discover until several weeks after I took the dress out of the plastic. Usually when I drop the clothes off, I note the items with detachable belts and they attach them to a separate hanger, but this one was definitely missing. Unfortunately I didn't find it out until long after I had picked up the clothing, so the hassle of fighting with them to find it (and probably not finding it) wasn't worth it. Then about 3 weeks ago, my husband did check everything when picking up and noted another belt was missing. They kept the receipt and promised to look for it and call us, but we haven't gotten any call to date. I'm writing that belt off as well. Finally, I unwrapped yet another dress about two weeks ago and discovered a small red plastic medallion that was stuck on the sleeve. Somehow it must have gotten on the dress when they were cleaning it, so it was glued to the sleeve. When I tried to peel it off, it left red gunk on the material. I'm so irritated that I don't even want to deal with it. Just be very very careful when you pick up your clothes and check everything!