Internet speed:poor
Service:poor
Hold times:ridiculous
Cable:inconsistent
I randomly lose tv channels, nothing can ever be resolved over the phone, they always need to dispatch a tech.
Most people work during the day. I am not available for their damn techs during the day. I scheduled for Sunday. I've now been sitting here for 5 hrs waiting for someone to show up. Cox is unable to reach dispatch and can't tell me when someone will be here. This is for an appt I scheduled a week ago.
The last time I had an Internet problem the guy was here for 4 hrs and pretty much gave up. He couldn't figure out why my Internet speed was so slow.
Unfortunately century link is even worse so its a choice between the lesser of 2 evils.
Update: it's now January. I've had 4 techs at my house, they fix it and a week later we're back to square one. Unbelievable considering what I'm paying. I'm done with cox.