I never use yelp but had to because of how great this place is.
Mark helped me more then he ever had to.
Very professional and personal at the same time.
Goes above and beyond for customers.
Is up front with you and honest by telling you if you need things or not.
Review- A while back my screen was cracked (the plastic covering, not the led) and mark looked into it to find the cheapest way to fix it. He found out that to replace the plastic, heat treatment and other factors would need to done to get it done that would take a lot of time. He found a couple options and one was finding 1 of two parts known to just switch out for a reasonable price. Not only did he save the receipt to show me what the costs were, he tolded me if I could find one cheaper, he would. I have never seen someone that shows you how much things cost for the people fixing your laptop. After he got the part he also cleaned the inside of my laptop from dust and smoke build up (from previous owner. I bought it used). Mark also answered questions I had such as upgrading the ram and HD size. Then he showed me how to do it as soon I would not have to pay for installation. Basically mark was being a friend trying to save me money when he could be charging me for things I was willing to pay for since I didn't know how easy it was.
I will only go to mark for any computer problems first from now on.