I made a catering phone order last week and was highly disappointed. I purchased 2 trays of the mini sandwiches. When I picked them up, I was told that they are best eaten fresh and that the bread would get hard if they are left out. Considering I had 2.5 hours until my event, I asked how to best preserve them. They said I would be unable to and not eating them right away could result in them getting stale. Basically, I ended up giving the trays to friends while they were still hot and not using them for my event. $65 bucks down the tubes. You think they could have mentioned that to me at the time of my phone order.