Service definitely leaves something to be desired here. The bartenders are nice enough, it's not attitudes that are the problem - it's the waiting! Having to ask for the check after we've been done eating almost 45 minutes is annoying. Having to wait an additional 20 minutes to find someone to take my credit card is even more annoying.
I've been here a couple times on busy Football nights and each time the bar was completely full, but there were people sitting at machines not playing, and I was looking to lose money. That's a pet peeve of mine. If one person is sitting down and four people are hovering around them and you're just sitting at a machine but not playing/not planning to, have some decency to move over.
The food is pretty good, not as greasy as most bar foods, but typical PT's/Sierra Gold fare. This place is pretty big. One night we walked in and found a group playing Yahtzee in the corner at a table - those people were awesome.
One note, and maybe this shouldn't surprise me but it's never been a problem before - apparently it's not OK to smoke clove cigarettes at this bar. While I was losing money at a machine, my friend was smoking and there was no problem. We move down after we're done playing and all of the sudden the bartender tells us she has to take her cigarettes outside because they "bother people." Umm... ok?