My family and I stopped here for dinner per the request of my oldest daughter. My Father goes here with his group of friends and has taken my daughter here after music lessons. Mind you I have just worked 12 hours straight without a lunch so at 615 pm starving. Waitress tells me how they are known for how wonderful their steaks are so I order medium rare. My steak comes out cooked welk past done..like rawhide. Waitress leaves to talk to the manager comes and offers to make a new steak so it does back and second one comes out after my family has finished their meals. Second steak is raw not even rare but raw so the waitress once again goes to talk to the manager and offers to make a third steak before she will adjust the bill. Obviously at this point I'm over this place and just want to go home. Waitress comes back stating the manager has finally agreed to take the meal off of my bill not ONCE did she come over to apologize. Per the waitress the manager had an attitude about the entire matter. Being in management myself I would ever allow one of my patients concerns to go unaddressed by myself personally. My husband and I politely explained that we will not be back and I will make sure to share my thoughts. The staff was wonderful and the restaurant very clean but the overall service made it crap. Told the host they need a new manager to keep customers. Wouldn't recommend the steak