my fiancee got my engagement ring here and we both bought our wedding bands as well. Their customer service is well above any other jewelry store we had been to. We went browsing for my engagement ring at the end of 2012 and so many jewelry stores do not listen to you when you discuss your budget and that infuriates me. Everyone we talked to at Shane Co kept our budget in mind, listened to all questions, explained everything in detail, without ever making us feel rushed. Their service center is fantastic as well - I have had to get my engagement ring resized twice and my wedding band once and everything is always done on time. They also clean your ring whenever you come in :) Always a nice perk! It's no wonder they won Arizona Weddings best jeweler in 2013 and The Knot Best Of Weddings 2013.