Totally agree with Mike P. on all counts. I knew of this location, but had never been before. It's totally stress-free. Like Mike's experience, the staff member assisting me was super quick and helped me right away. The whole exchange (returning a phone with the label provided) took no more than 2 minutes.
Many FedEx/Kinko's are lifeless and the staff plays disappearing acts or is unfriendly. Not here. Get thee to the Independence FedEx next time you need copies or something shipped!