Overal a nice and easy experience. Called in after getting a gift card from work. The receptionist was sweet, they had convenient availability, male and female therapist (for those who have a preference) and she wasn't annoyed with me after I called back 30 seconds later to move up appointment. The studio was relaxing and clean, and my therapist Cindy was right on time. Cindy was very good, she started with light pressure and wasn't afraid to really work out those knots when I asked her to go deeper. Although many therapist always seem afraid to hurt me even when asking for deep tissue Cindy wasn't afraid leave me sore but feeling relaxed. I don't get massages nearly as often as I should but would definitely come back.