I would encrouage all those seeking a gift for a new mom or newborn to check out this store. As a first time mom the staff was very helpful to me on several occasions, selecting nursing bras, figuring out how to wrap the yards and yards of Moby wrap... I brought my young, pregnant niece here and they gave her excellent customer service as well as I treated her to a new bra. The reason I didn't give that 5th star is because on an occasion that I went to buy a breastpump they didn't have the style I wanted in stock. They did show me the very similar option, but I wanted the backpack, not the tote. The owner appeared very irritated when I declined to make the purchase and that is where the pleasentries ended. I'm sorry that you didn't get my sale but you win some, you lose some.
I am very supportive of this small business because they do have expertise that they are more than willing to share with their customers, the store is generally well stocked with necessities and fun things too, and the store is clean and well organized. Though I would encourage the owner and staff to turn their customer service from 90% to 100%, I would also encourage all moms and gift givers to give this store a try! It can make for a special shopping eperience that you just don't get at BRU (yuck) or BuyBuyBaby (overwhelming!)