First of all, my family had reservations for my grandparents 60th anniversary, but we got called the day before saying they have changed our reservation time AND changed where we were seated. After a bit of talking to them they finally decided they could 'fit us in' for the original time but at a totally different table. When we arrived we were NOT greeted and they didn't seat us. The lady at the front POINTED to our table and told is that's where we are seated. I was shocked; started off the evening with a bad impression. (Not to mention to apologies on the phone about the reservation mess up.)
The food was average. Nowhere near the quality that you should receive for the amount of money your spending. No one at my table of 8 enjoyed any of the meats. My family loves desserts and we didn't even go up for a second helping, I have had better desserts at Mandarin (not to mention Mandarins amazing customer service). For being a buffet, there are definitely not enough options.
The venue is very nice but not enough lighting. They have a wedding garden which WOULD be adorably perfect for a small wedding or even family photos if you are there for a special occasion but there were no plants.. No garden; and that was in the summer season!
Venue: 4 out of 5 (add an actual garden)
Food: 2 out of 5
Staff: 2 out of 5
Not impressed and will not be returning.