Time for me to update my previous review.
Yes we had a horrible experience last year at Paul Martin's, the general manager did contact me and comp'd a meal for me and a guest. That experience was great, but then again there were ready and on guard for us.
We returned last Saturday without prior notice. After arriving early, we sat at the bar for cocktails while waiting for our table to be ready. Drinks were great, the bartender engaging, servers were fantastic and stopping by to say hello as we waited. Once our table was ready we headed off to dinner. Our server, Heather English was amazing! We ordered appetizers and additional drinks. While waiting for those fresh bread was brought to the table and The manager stop by to say hello to see if our experience was going well. Yes dinner was spectacular!
But, the service was attentive without her hovering or ever making us feel like we were just 'another' table. Wonderful experience.
In closing, I highly recommend Paul Martin's as it seems as though the bugs have all been worked out...!
In fact, I'm heading there next Tuesday for lunch with colleagues.