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  • 2nd one star review for auto mechanics in the Henderson area. I stopped in here two weeks after stopping in at Aloha because I still needed the 120K service for my truck, along with brake work. I sat in their office for about an hour as they took my information, pulled my truck in for a brief lookover. All this time I was sweet talked into how happy they were to get a chance to earn my business, and not give it to the chain places. The owner even joked when working out the details of my service "of how we can rip you off". This is probably not a good way to sell your business. Again, I was told my quote would be given to me the next day......and again....no one ever called. I'm not sure how businesses can run effectively when they don't ever call back potential customers. I'm a pretty patient person, and easy going....but when you fail to provide good customer service, I'm going to let people know that there must be better places out there actually willing to help. I'm going to be forced to use a chain place now.
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