My boyfriend, a good friend, and I came here a couple weeks ago for drinks and to listen to live music. This was our first time here as we just moved from San Diego.
The service was okay, but very, very slow.
The live music was awesome!
Why this place deserves one star:
We started drinking and rolled up the tab to about $150, we wanted to go upstairs to the bar for a little while and offered to close out our tab first. The servers and bartenders said they would rather us transfer the tab. That sounded easy and simple, so we thought we did that and went up stairs. When we were ready to leave, the bartender "couldn't find" our tab.
We found out our tab had already been closed out by the server that ended their shift, also deciding to add a 20% gratuity. (Which was not initially included).
We wanted to split the tab but because it was closed, they would not reopen the tab or take the gratuity off. We spent about an hour or so trying to solve this issue with the GM and a security guy.
They told us they would take care of the tab in the morning, but we had not heard or seen any refund after that night.
Terrible management and worse customer service.
Would NOT recommend to anyone. Never ever spending another dime here.