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| - They do a lot of coupons (like Groupon) that sound like a deal, but their prices are so much higher than other places the coupons don't save you very much. They also work hard to sell you things you don't need (but might not know you don't need) so get more money. They even falsely said I had an eye disease so they could get more money from my medical insurance to cover "treatments" for something I didn't have. You can get much better care and glasses at Costco/Walmart even with the coupons they guys offer.
The Dr told me I had an eye disease and to give him my medical insurance so he could start "immediate treatments" - making it sound serious. But after overhearing a couple in the lobby, I was concerned and hadn't given them my medical insurance info. I said I didn't have insurance and all of a sudden I didn't "have" the disease and just needed to wash my eyelids every day and I would never have to have it treated by a Dr. Real suspicious - I verified elsewhere I didn't have the disease, the latin name he gave me was dry eyes and I have no symptoms and would be treated by drops, not office "treatments". Sounds like a scam to make more money.
I called before getting the coupon and was told I could get the exam and glasses (I gave details) for the amount the coupon covered (several hundred dollars). In the visit, the Dr kept trying to tell me I needed distance glasses. When I said I could see distance fine, he would make dramatic statements like I wouldn't want to be on the road with you. I thought maybe my distance vision had changed but he refused to tell me my distance prescription. He also made a big sales pitch on how I HAD to have Prescription Polaroid Sunglasses (not regular ones). He was pushed progressives saying bifocals were bad. When I went to the station and picked out frames, the guys said ok you owe (... @ $300).
I told him about the phone call and the coupon covering the exam and glasses. He gave a lot of excuses, but I had given them detailed information and asked if the coupon would cover it and had been told yes, so I knew his excuses were not true. I asked if this was the price for single vision and he said the Dr said you needed progressives. I could read the prescription upside down, it was the same as my last prescription for distance (no other Dr or the DMV thinks I need distance glasses). I said I wanted single vision and they called the Dr over. He starts his "selling again" how bad my vision is, how I need progressives, and I finally said I can not afford it. So he tries to sell me bifocals (after trashing them in the exam), I again say I can't afford it and the Dr goes away. The guy fitting glasses says to lower the cost there is no scratch protectant, no anti glare, heavier lenses which meant I had to choose different frames. I am very disappointed, the coupon would have more than covered at other places, but I already paid for the coupon, so I say take the cheaper materials. They still said I owed $ on top of the coupon. I could have gotten the same glasses at Walmart for the same price and at Costco gotten the scratch protection, anti glare, lighter lenses and better frames for just a little more. They are running a real scam - they hike up the price of their products so it sound like the coupon will give you a good deal, but it really doesn't.
On top of that, when the Dr did the prescription machine, he did a few adjustments than stated with fanfare "See how well you can see now". Well I couldn't. He said "Isn't it better than no glasses"? I said it was worse than the glasses I was replacing. It took several adjustments with fanfares before he got something decent. The glasses I got are ok, but not really much improvement over my old ones. Normally I can last 2 years between prescriptions and I expect these ones will need replacing in 6 months.
I wish I would have known more about the problems I and others had (half the people were back as their glasses didn't work, the other half were first time people with coupons and some had sticker shock when they were told the price of their glasses). I would not have bought the coupon. We expect our Drs to take care of our health and tell us what we need, not sell us things we don't need so they can make more money. If I didn't know my old prescriptions know from other Drs that I didn't need distance glasses, I would not have known enough to say no to the expensive things they were trying to sell me that I didn't need. I suggest going to Walmart or Costco and skip these guy's coupons - you will get better prescriptions and glasses for the same or less cost and better service. Wish I would have done that.
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