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  • I need to find a new salon in Phoenix area so I chose this place based on reviews on yelp. Around 1:30pm or-so, I called to ask if they take walk-ins (according to their yelp, they do) the receptionist said "Not typically, but what are you looking to get done?" I said I just wanted a hair cut, she asked me to describe my type of hair... after that, she asked me to hold and see if anyone is available. A few minutes later, she came back on the line and said 315pm with Lizzie would work. I thought that was perfect! As I was driving across town, literally 3 miles away, around 3pm I got a call from Tasha (I think her name was) and she apologizes but the appointment is taking longer than anticipated and Lizzie won't be able to fit me in today! What a disappointment. I had already driven across town! HOWEVER, she did offer a solution and comp'ed my rescheduled appointment. Then asked me if I can come in the next day. I had plans to leave town for the next 4 days and wouldn't be able to until after. She gladly accommodated and we rescheduled for after my return with Emily. A couple days before the appointment, I received automated text messages to confirm the appt. I arrived at the salon on my appt time and Emily was there waiting. WHEW! She sat me down and asked me what I wanted with my hair.. after a quick discussion she took me over to wash and blow dry. She did a dry cut, which is my first dry cut. To each and their own, I'm sure each hairstylist have a method to their madness. Emily was very sweet and detailed with the cut. NO COMPLAINTS for her! She was great. But it wasn't just exactly my style. The cut was comp'ed so I just tipped. I'm not sure how to even explain it but the layering wasn't what I was looking for. It's I guess my fault because I dont know how to explain what I want to her. Maybe I'm just a little nostalgic about my old hairstylist that moved away. Oh well. My search continues! The interior was very sleek and modern, with mirrors everywhere! Very stylish. The product they use is Bumble & Bumble. I didn't purchase any but seems to work pretty good. Quite pricey tho!
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