One Friday night I made a call to pick up some food. when I arrive there was nobody around when I finally found somebody I guess he was a bust her I let him know I was there for a pick up he didn't even say hello to me didn't smile and when I told him I was there for a pick up he didn't even respond to me he just looked at me with the blank face and then walked away. I wasn't feeling good and I was already upset that I had to wait finally I found another man asked me how can I help you and I told him I have been waiting for my food I let your other employee know but I guess he didn't tell you anything. He apologized and guess what my food was on the table right there for like 10 minutes or longer so I told him I don't know why he wouldn't say anything or if he didn't understand my English maybe he should've asked somebody for help. He then said oh sorry and he said I wasn't wearing a jacket it's cold out and I told him yeah I was just planning to run in and out but I'm here waiting. So I paid for my food and went home when I got home my chicken and noodle plate was cold and I had to re-cook them at least my pho still somewhat hot. I was very annoyed with the service here I don't think I will be back and it's unfortunate because it is very close to my house.