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| - Their burgers are comparable to In-N-Out, their french fries have great seasonings on them, and their shakes are TO-DIE-FOR! The food keeps me coming back.
I want to like this place, in fact, I do kind of love this place... However, the service is soooooo slow. Don't get me wrong, the staff is so friendly, helpful, and my order is always correct, but everything takes so long to get out.
Two separate examples: One time, we ordered two burgers and two milkshakes. It took about 15 minutes. We had totally forgot to order fries so I went up to order one side of fries and again... 15 minutes. Second example, we went to order 2 milkshakes around 7pm one night, and I understand that they are hand-spun, but it took 30 minutes!!!!!!!! I know there are a lot of people ahead of us, but c'mon. First come first serve works for some places, but I am not sure this is one of them.
They are a small LOCAL facility with great food and I really want to be a regular, but the long wait sometimes seems preventable. I will give them one more chance (or maybe more since their milkshakes are too hard to resist)...
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