Great food, slow service. We got seated at 4:30, which was early when it wasn't busy. We ordered quickly, and food was served at 5:40. All of our service was slow (water, bread, salad). Chicken parm and chicken Alfredo were excellent, and cannoli was yummy!! Family owned and run. Owner was friendly and great. I think we just got an awkward waiter, who was actually the owner's son who let us know he was hung over from his bday the night before. Loved the location and food! Slow service and food delivery really makes me want to give it 3 stars, but the food deserves 5 stars. I've been to Italy and truly enjoyed the authentic this Italian! Definitely go to Baci, but don't be in a hurry.