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  • This has been one of the most frustrating experiences. July 2nd, we bought an entire set at the Tempe location, which went great, with David. So, we purchased and wanted to pick it up with a Uhaul on the 16th. We were told that the furniture would be at the warehouse, but when we went to pick it up, it wasn't there. I get that things happen, but not once were we notified. So we called the store asking if we could have our furniture delivered for free (because of the inconvenience of the Uhaul truck), and the manager Victor said he would "see what he could do". It has been almost a week and he has totally avoided our calls and have not called us back to give us an answer. Since Monday, Victor has failed to call us back. He gave my boyfriend his personal cell phone number, but hasn't responded to texts or calls there either. Call the store and he is always conveniently "out" or "with a customer". I'm convinced he trains his employees to say that. Go somewhere else. Anywhere if you would like a more pleasurable experience.
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