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  • Run, fast! We could not get out from under Kuester fast enough. Being on the HOA board is difficult enough but then you throw in incompetent management and its even worse! Ben and Deb are masters at nickel and diming your association to death. We were double charged every single time we had to mail something, once in 'Postage' and once in 'Office Supplies. Whenever we asked a question pertaining to any account they would always reply, "I will have to get back to you" It became a running joke they said it so often. We used to have to send multiple emails, and when I say multiple I mean over a dozen just to get the answers we were promised. We also had so many complaints from our fellow neighbors who would call them and never get anything resolved. Kuester's reply? "We don't show any calls" I understand that some people may not always tell the truth but come on! We are talking about a good 40 different homeowners all saying the same thing.. I left the board because I moved and was so very happy not to have to deal with them again, but NO! They charged me $130 on my closing statement just to send a statement to the closing attorney showing I was up to date on my dues. How messed up is that? And I bet you they also DOUBLE charged for the postage. Do yourself a favor and save yourself the headaches, stay FAR away from Kuester!
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