I am beyond foolish for the hot and sour soup. It's wickedly spicy, doubling as local anesthesia if you eat it too fast. I like the squishy little noodle things, they temporarily quell the scorching madness. I'm total glutton for punishment when it comes to spicy foods.
Though I do agree that their dishware choices BLOW.
There are plenty of pedestrian dishes on the menu, but some are killer, like the spicy saigon (with extra basil, if you don't have the soup nazi as your chef). The drink choices are also rather fun. I love coming here with my man and just having good, hot food.
The attitude and general ineptness of the staff is awful, yes, but they aren't hired to be good servers. They are typically hired because they are edgy or cute enough, and they can tolerate the boss man's incredible rage. Johnny's a notorious hothead.