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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I was in the process of switching from United Airlines to American Airlines for my domestic and foreign travel. I was fed up with United, and heard things might be better at American. NOT!! Their so called Customer Service is non-existent, not helpful or considerate of traveler's needs and challenges. I accidentally booked the wrong connection. When they fixed it, for a FEE of $200, I lost my seat on the first leg, in a matter of less than 5 minutes!!!! Give me a break! I guess I am forced to go back to United, as this is their third and final gaffe.
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