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| - I'm no sushi connoisseur but I know when I taste crappy fish. I'm no restaurateur but even I know that good customer service is the way you make fans and have them come back. I'm not a picky y eater but Yama was just clearly unacceptable.
This restaurant is super tiny. I'm not hating on the size of the restaurant but when the tables are so close together that you can hear the conversations of those around you more than your own, then this becomes a problem. Getting in between tables to take a seat was a near impossible mission in as well. By no means am I a large individual but I had to suck in pretty hard to get to my chair.
Our waitress was prompt in getting our drink orders. Two waters. She took my friend's AYCE order and started to walk away. Umm, hello?! What about my order? We called her back to order my lunch special - veggie tempura, 4 pieces of sushi, rice, miso soup and salad.
After about 5 minutes, we finally got our waters. Mine had a black speck in it. My friend and I were convinced that it looked like a dead bug, resembling a gnat. The waitress insisted that this "gnat" was a green tea leaf. Whether a bug or a green tea leaf, nothing should be floating around in my water.
I let the water fiasco slide and ordered a diet coke. No joke, I waited about 15 minutes for it. My friend and I asked three different waitresses for my beverage. I was parched! Not only this, my friend got his sushi but wasn't given his wasabi and ginger. This also took about 15 minutes in addition to kindly asking three different waitresses. Mind you, it was not busy - there were empty tables around the restaurant.
The fish was dry and had a rubbery consistency. I felt as though it was left out for a while. While my friend and I were trying our best to enjoy the not-so-yummy fish, my friend found a hair in the ginger. That was the end of our meal. Dunzo. FInito.
Vegas has some of the best AYCE sushi and Yama is NOT one of them. Needless to say, I won't be back.
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