The gentleman that took our order was very nice but it was pretty much downhill from there. We had a party of 5 and it took about 35 minutes to get our order. Our order was incorrect, we were missing my sons hotdog and we had to wait an additional 15 minutes to get it. The rest of our sandwiches seemed to be missing some of the toppings that we ordered but we didn't send them back because we couldn't really wait any longer. The burgers were ok, but not worth the money. 5 Guys is much better and quicker.