So today was the second time I come here because the first time experience was great. However, this time the service went down the drain. First, I had to ask three times for my tempura sauce, sashimi platter had no wasabi, then they were in such hurry that one girl spilled our soy sauce plate and didn't even apologize not giving us napkins to clean. Ran out of tea and asked three times and no tea was served. We ordered our eel pizza and it had a shrimp tail on it like someone spit it out by accident.Being able to have such good reviews on Yelp and no consistency in service level...2nd time here and probably my last time. Also, their sashimi wasn't fresh at all today so we didn't touch it barely, the server came to us and said she will charge extra $5 because we didn't finish. I told her that the sashimi wasn't fresh because the white fish areas were yellow and the mackerels were sour, she didn't even apologize and said what's wrong with the other fish and charged us still. I really didn't bother arguing because this is the last time and will not recommend this place to anyone.