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  • We ordered @ 13 dozen cupcakes for an event, and they were awful. The entire experience was a mistake. It was impossible to even get someone on the phone to order these, we had to call back almost 6 times to place a giant order. The cupcakes WERE NOT AT ALL what they sell in the store almost half the size at the same price covered in a mess of icing. The worst part was the owner, called us during our conference to deliver the cupcakes 3 days early! We asked why are they done three days early, do we refrigerate these? I have never heard of anything like this, she said rudely "Well they are done" ....we agreed for her to deliver them that morning. It turns out she didn't. Three days later We had a team of 12 people searching for these cupcakes throughout this giant complex until she finally called and said she was outside and couldn't find parking. We explained to her that she called us three days prior to deliver these and she blew this off, and said rudely, "your delivery date is today, sorry". I called to complain to the manager who told me that WAS THE OWNER!!! Shocking an awful business, horrible cupcakes that went uneaten, and rude. Unfortunately, I dont think she realized what business she was dealing with and that we hold events here of this magnitute almost monthly.
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