I needed to transfer family heirloom shotguns from AZ to our son in Missouri. The people at Guns Plus couldn't have been more accomodating. Ken and Kat were the two wonderful people who assisted me and they made the process quick and easy. They completely took away the hassle and run-around that I was experiencing from previous people I was trying to deal with. Customer Service? As they were assisting me, they would continually greet people coming into the store saying with "sir, we'll be right with you. Please feel free to look around." Their Customer Service is excellent. I don't know which store the other people who reviewed Guns Plus visited, but it couldn't have been this one. Thank you Kat and Ken for a great experience.