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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-02-18 00:00:00 (xsd:dateTime)
itemReviewed	Magic Oven
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Terribly disorganized with zero knowledge in customer service. I placed an order at 6pm online, and shortly after received a confirmation email that my order would take 45-90 minutes. 7:45pm rolled around and I still hadn't received my delivery, so I decided to call them up and find out what the ETA on my order would be. The girl who picked up told me (her words, not mine) that my order had been "lost in translation" because it was a busy night and they had a lot of orders coming in. When asked why nobody had bothered to notify me between then and the time I had initially placed my order 2 hours prior to this conversation, I got another half-assed "we're busy" type response, followed by "we can have your order delivered in another hour and a half," and a credit for "next time." At this point, if I hadn't (obviously) canceled my order, I'd have had to wait a total of THREE HOURS for my meal to arrive. Not once did they apologize, either. About an hour and a half later I posted a tweet reiterating my frustrations at Magic Oven and within 2 minutes I had a call from them informing me they "saw my tweet" and essentially wondering what the issue was since they had "offered me a credit," which I don't even want, because ordering from here again is out of the question at this point. A word of advice to whoever is running this joint: Calling a very obviously frustrated customer at 10:30pm on a weeknight with what is essentially a poor excuse of a "solution" for a very poorly run business (once again, not a single apology on their end) is not the way to go about things.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Sophia

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