The doughnuts are the most creative and tastiest in the city.
The service is definitely on the curt side. I've been three times, each time I was cut off when asking if a) they had a specific doughnut available and b) particular toppings in a doughnut. Very brusque and eager to get you out the door.
However, quality and attention to detail are unmatched. Toothpicks in takeaway bags remove risk of icing getting stuck to the packaging. Flavour notes are not one-dimensional like so many other shops.
I believe they suffer from bakerbots" syndrome, genius pastry chef and lesser focus on customer service.