I'll share some pics of my hair. I went for highlights and cut. I wanted long layers, but the only part layered is from the temples up, so the bottom is stacked very heavy (bad when you have lots of naturally wavy hair). There are lines, and what looks like a blob for highlights. Not a natural look. My hair isn't cut even either.
They had me go back at 1pm yesterday, and after sitting there waiting for 30 min I let them know I had to leave. I am supposed to go back at 10:30 this morning, but I'm not sure that's a good idea. Not trying to be negative with my review, but I chose them because of the reviews, and that is not the experience I had. I wish it was.